The Nash Institute for Dental Learning

Debra Engelhardt-Nash

This program is designed for EVERYBODY in your office to learn effective protocols for a progressive and productive dental practice. Your team will learn the essential elements that make up the refined management and communication skills of high-functioning dental offices. Our lectures and workshops will have focused materials for every team member role in this is highly interactive educational event.

During the Dental Business School, Debra Engelhardt-Nash will inspire your team to better understand how their efforts affect practice growth, and will give ideas to increase productivity and patient acceptance in this impactful 12-hour program!

Lecture and workshop topics will include:

Creating THE Customer Service Culture that Differentiates Your Practice
Practice Development & Team Roles
Introductions – “Creating The First Impression”
Your New Patient Protocol
Effective Communications – Patients/Team
Treatment Presentation – How To Get To “Yes!”
Continuing Care Systems – How Effective Is Your Recare Program?
Office Systems – Scheduling/Financial Arrangements/Fees
Which Numbers Really Count?
Diagnosing Practice Vital Signs/Establishing Practice Monitors
Examining Overhead Ratios and Profitably
Financial Arrangements – Fee For Service/Dental Insurance/Accounts Receivable Control

Cost:

$695.00 Dentists $595.00 Team Member USD

CE credits: 16

Course duration: 2 days

Course date:

March 13-14, 2020
June 19 - 20, 2020
September 25 -26, 2020
December 11 & 12, 2020

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